Missing Purchase Order
The Missing Purchase Order notice means this invoice does not have a matching purchase order. Depending on your configuration, this may or may not block the invoice from proceeding.
What Triggers It
This notice appears when:
- PO matching is enabled for your entity.
- The AI could not find a purchase order in Mod AI that corresponds to this invoice.
This can happen because the PO does not exist, has not synced from your ERP yet, or the PO number on the invoice does not match any PO in the system.
How to Resolve
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Check if a PO exists in your ERP. If so, verify that it has been synced to Mod AI. POs sync on a regular cycle, so a recently created PO may not have arrived yet.
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If a PO exists in Mod AI: Open the matching panel on the invoice detail page and manually match the invoice to the correct PO.
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If no PO exists and none is required: Some invoices do not require a PO -- for example, recurring service invoices, utility bills, or subscriptions. If your organization allows non-PO invoices, dismiss the notice.
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If a PO should exist but does not: Create the PO in your ERP, wait for it to sync to Mod AI, then match the invoice to the PO.
Not all invoices require a PO. If your organization allows non-PO invoices, you can dismiss this notice and proceed with the invoice.
Learn More
- Matching Invoices to POs and Receipts -- How automatic and manual matching works.
- Purchase Orders Overview -- How POs work in Mod AI.
- Understanding Notices -- Overview of all notice types and how they work.